Privacy Policy

Effective Date: 12/25/2025

Peakworks Counseling Center, LLC (“we”) are committed to protecting your privacy and respecting the sensitive nature of mental health information. This Privacy Policy explains how information is collected, used, and protected when you visit this website or engage with our services.

Information We Collect

We collect limited personal information only when you voluntarily provide it, including when you:

  • Complete a contact or inquiry form

  • Request an appointment or consultation

  • Communicate via email or phone

Information may include your name, email address, phone number, and any details you choose to share.

How We Use Your Information

Your information is used solely to:

  • Respond to inquiries

  • Schedule and manage appointments

  • Provide therapy and related services

  • Communicate practice-related information

Peakworks Counseling does not sell, rent, or share your information for marketing or advertising purposes.

Private-Pay & Financial Information

Peakworks Counseling Center is a private-pay practice. Payments are collected through secure third-party platforms (e.g., credit/debit card processors, HSA/FSA, Venmo).

We do not store full credit card or banking information on this website.

Confidentiality & HIPAA

All therapy services are governed by professional ethical standards and applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information shared in therapy is confidential, with limited legal and ethical exceptions (such as safety concerns or court orders), which are reviewed during the informed consent process.

Telehealth & Third-Party Platforms

This website may connect you to third-party services for:

  • Appointment scheduling

  • Secure telehealth sessions

  • Payment processing

These platforms maintain their own privacy policies and security practices. Peakworks Counseling is not responsible for the privacy practices of third-party services.

Website Analytics & Cookies

This website may use standard analytics tools (such as Squarespace analytics or Google Analytics) to understand site traffic and improve user experience. These tools do not collect personally identifiable health information.

You may disable cookies through your browser settings at any time.

Email & Electronic Communication

Please note that standard email is not a fully secure form of communication. While we take reasonable precautions, we recommend avoiding sharing sensitive personal or health information via unsecured email.

Data Security

Reasonable administrative and technical safeguards are in place to protect your information. However, no online data transmission can be guaranteed as completely secure.

Your Rights

You have the right to:

  • Request access to your personal information

  • Ask questions about how your information is used

  • Request corrections when appropriate

Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy, please contact:

Peakworks Counseling Center, LLC
Branford, Connecticut
Email: peakworkscounseling@gmail.com
Website: www.peakworkscounseling.com